Sheltons Construction works the Portland metro — both sides of the Willamette, from the close-in neighborhoods out through Washington and Clackamas counties. Most calls in Portland, Beaverton, Tigard, Lake Oswego and the near-in suburbs get a same-day window. Farther out — Wilsonville, Sherwood, down toward Salem — we schedule those, since drive time matters and we'd rather give you a time we'll actually hit than a rough guess.
"We come to you" means a truck stocked for the job you called about, not a scout visit followed by a second trip. Emergency calls get triaged by distance and what's happening at the house — active water loss moves to the front of the line regardless of where you are in the metro.
Pick your city below for what's typical in that area — older plumbing in the close-in neighborhoods, newer builds and HOA rules farther out, well and septic considerations as you get toward the edges of the service area.